Computer Support Specialist (COMPTIA A+ and Network+) Certification Program

The Computer Support Specialist program is designed to prepare students to function as computer professionals in multiple technical, business, and health care settings. Computer technicians serve many technical support and IT operation roles with job titles such as Support Specialist, Field Service Technician, Desktop Support Analyst, and Help Desk Tier 2 Support. The purpose of this program is to prepare students to support computer users by configuring, troubleshooting, managing wired and wireless networks and problem-solving computer issues, and connect users to the data they need to do their job regardless of the devices being used. This program will support the IT infrastructure through installing and configuring systems to secure applications, networks and devices as well as perform threat analysis and respond with appropriate mitigation techniques.